![]() This methodology has proven to be an effective method for many of our colleagues who are now equipped with the Six Sigma Black Belt certification. Many industry peers adopt the Six Sigma methodology, a data-driven problem-solving technique used to improve customer experience by eliminating inefficiencies. ![]() This concept continues to be the cornerstone of our operations day in and day out.Ī reliable way to streamline efficiencies is to use best practices as a guiding light for operational colleagues and team leaders. And that is to ensure our guests can enjoy a unique, pleasant and safe experience with every visit. But if there were, it would centre around consistent and efficient day-to-day operations.Īt Yas Theme Parks, our daily deliverables revolve around one simple concept. There’s hardly a set formula that can guarantee any visitor attraction’s success. While I believe this is a must, my time in the themed attractions industry has shown me that the success of a leading theme park is built on far more than just the excitement of a new ride or themed experience. ![]() Some may argue that to stay ahead, theme park operators need to continually invest in new offerings and entertainment options to keep the guest experience fresh. It requires careful planning and agility, as well as a solid vision that can ultimately ensure operational excellence and business continuity when done right. Managing operations at a world-class theme park is no easy feat. ![]()
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